Professional - Employee Relations Partner

Job Description: Overview
The Employee Relations Partner works in both a leadership and team capacity to coach and counsel leaders and peers on
performance improvement employee development and corrective action. Documents all Employee Relations activities
per established protocols. Serves as a mentor by providing guidance and support to those in the role of Human Resources
Generalist. Employee Relations supports our leaders and our employees across all geographical regions to include all
functions and providing such support related the interpretation of employment policies practices and protocols as well
partnering with Quest legal partners regarding applicable state and federal law as necessary. Provides information
interpretation guidance and counseling to managers employees and other Human Resources Generalists on moderately
complex issues employment policies and laws and recommends course of action as appropriate.
Responsibilities
Provides consistent coaching expertise and consultation to internal customers in areas of behavior modification
conflict resolution and disciplinary issues (including termination) in accordance with the values policies and
procedures of the Company
Investigates and resolves workplace issues as well as provides support to managers and employees on
moderately/highly complex issues such as discrimination harassment and workplace violence as well employee
performance
Partners with other departments such as EHS to maintain a safe work environment consistent with Company policy
and state/federal regulations or for corrective action to eliminate or minimize potential hazards. Also partners
with Compliance on investigations and Benefits on issues related to LOA and RTW
Advises managers and supervisors on performance evaluations feedback and recognition techniques and
establishment of measurements and standards
Advises managers and supervisors on the alignment of employee performance improvement plans with
organizational goals and the overall adequacy and quality of those plans
Assists counsels and educates managers and supervisors on federal and state employment laws ensuring legal
compliance
Facilitates communication between employees management and other HR functions as appropriate
Assembles and reviews records reports and documentation as necessary to conduct thorough investigations and
establish the merits of a case maintaining complete and thorough documentation per established protocols
Maintains current knowledge of policies guidelines and employment laws across all regions and functions
May assist in researching compiling documentation and developing responses for litigation or EEOC charges
Assists manager and supervisors in assessing requests for ADA accommodations not associated with approved
leaves of absence
Works collaboratively with Centers of Excellence (CoE) HR Business Partners (HRBP) and/or other HR functional
areas to resolve more complex complaints or issues
Performs other assigned tasks or related work as required and as assigned by the Sr ER Manager
Maintains privacy and confidentiality of information protects the assets of the Company reports noncompliance
and adheres to all applicable federal state and local laws and regulations and company policies and procedures
Works in both a leadership and team capacity to coach and counsel leaders and peers on performance
improvement employee development and corrective actions
Qualifications
Required Work Experience:
3 5 years Employee Relations experience including familiarity with applicable state and federal regulations
Knowledge:
Familiarity with HR systems such as HRIS HR Reporting Case Management etc.
Possess thorough knowledge of Human Resources philosophies principles and practices
Union avoidance
Skills:
Ability to research information and analyze data to arrive at valid conclusions recommendations and plans of
action exercising considerable judgment and discretion
Ability to investigate and resolve employee issues of moderate complexity effectively and thoroughly
Ability to prepare comprehensive reports and represent ideas clearly and concisely both orally and in writing
Excellent interpersonal verbal and written communication skills
Excellent attention to detail problem solving organizational and prioritization skills
Ability to deal with people in a manner which shows sensitivity tact and professionalism
Ability to prioritize problem solve and apply critical thinking skills
Ability to effectively interact with a diverse population at all levels within the organization
Ability to maintain composure in stressful situations
Ability to influence Stakeholders at Different Levels in the organization
Proficiency with Microsoft Office products (Excel Word PowerPoint)
Customer Focus
Decision Quality
ActionOriented
Conflict Management
Managerial Courage
Listening
Problem Solving
Priority Setting
Organizing
Business Acumen
Education:
Bachelors Degree
Additional Sills: