- LATAM AR Assistant

Please submit your Updated CVs only in English.

Exclusive for LATAM candidates.

Position: AR Assistant

Working Hours: 8:30am5:30pm EST working hours.

Salary Range: $1200$1500 USD/monthly.

Type of contract: Independent Contractor.

Scope of the role:
The AR Assistant supports the Finance department by performing clerical tasks including processing and recording transactions collections fielding communications with clients and vendors factchecking filing and other duties as needed.

Duties and responsibilities:

• Interacts with customers and vendors via telephone email online chat or inperson to provide support and information on transactions.
• Responds timely and professionally to all internal and external inquiries.
• Timely processing and accuracy of all transactions.

• Collection efforts of past due accounts.
• Payment Processing.
• Monitoring and resolving all emails to the AR inbox.
• Assist with B2B Customer issues.

Credit Card Disputes:

• Responding to disputes from Stripe before deadlines.
• Pulling backup documents needed for each case.
• Canceling subs of loss disputes.

Requirements:

• High school diploma or equivalent.
• At least two years of experience as an AR assistant or any similar position.
• Excellent communication skills including active listening and empathy.
• Serviceoriented and able to resolve discrepancies in a timely manner.
• Proficient computer skills with the ability to learn new software.
• Ability to work proactively and independently while staying on task.
• Perform data entry quickly and accurately with attention to detail.
• Integrity and confidentiality.