Order Entry Specialist

Ready to dive into an exciting role where youll be the ultimate customer support maestro Our client is on the lookout for a dynamic individual to join their team as the goto liaison between their internal squad and the cherished customers. If youve got a knack for turning frowns upside down and making customers day this could be your perfect match!

Job Tasks:

Show some love by smoothly handling orders from our clients awesome customers both over the phone and online through the fancy JD Edwards E1 system.

Be the info guru! Answer all those burning questions about product availability pricing and where the heck that precious order is at the moment.

Supercharge the shipping game using E1 ensuring those goodies reach the customers right on time.

Be the hero whos always one step ahead! Keep an eagle eye on the orders foresee any potential hiccups and work with the team to have a backup plan ready to roll.

Embrace those unexpected challenges with grace and knowledge making sure the customers walk away with a huge smile on their faces.

Become the ultimate friendshipbuilder! Forge strong bonds with the important folks in our customers organizations because longterm partnerships are the real deal.

Make sure the crystal ball is clear! Work with customers to ensure those predictions are spoton and orders are in before the clock strikes too late.

Be the Sherlock Holmes of problemsolving! Work hand in hand with other cool cats from various teams like Sales Credit Research & Development Scheduling and Traffic to troubleshoot any product or service issues like a pro.

Keep things shipshape by ensuring all those customer master files are uptodate and accurate in E1. Think of it as your secret mission to meet their every service need.

Rock that profitability boat by knowing the ins and outs of the sales game from taxes to margins to volume to delivery handle it all like a true pro!

Be the captain of improvement island! Dive into identifying how we can do things better and aim for the stars in smashing those performance goals.

Keep that learning train chugging along! Jump on board any training opportunities to up your game and show off those skills.

Qualifications:

Are you the ultimate tech whiz navigating through the Microsoft Office suite like a boss We need you to be a wizard with Excel Word and PowerPoint. No biggie if you can pull off some tricks in French or Spanish too!

Are you the Sherlock Holmes of attention to detail and organization Were on the lookout for someone who can spot a needle in a haystack and organize it all like a pro.

Do you have experience dancing with the big boys like JD Edwards Oracle or SAP Show us what youve got in the enterprise resource package world!

Join the funloving team and be the superhero for our customers!

Trevor Frances is a specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer permanent job opportunities in many different industries.