Customer Support With Slovak Language - Homeoffice

• Remote work in Greece Equipment provided
• Work Schedule: Working schedule is on rotating shifts MondayFriday: 09:0019:00 (Greek time 8h/day 40h/week 5 days/week)

You will be working for a project supporting clients of an American multinational technology company headquartered in Cupertino California. It is the worlds largest technology company by revenue with US$394.3 billion in 2022 revenue. As of March 2023 it is the worlds biggest company by market capitalization.
Your Responsibilities:

• Responding to customer inquiries regarding products such as warranty issues recalls or problems with the products.
• Troubleshooting problems with customers service providing guidance and instructions on how to fix the issue.
• Escalating issues to a higherlevel technician or supervisor for further assistance.
• Keeping up to date with product features specifications and the technology of the products they are providing support for.

What you will need:

• Fluent level of Slovak language (at least C1)
• Good level of English language (at least B2)
• Communication skills
• Enthusiasm and a desire to learn new things

What you will gain:

• Salary: 1300 gross x 14 months
• Performance Bonus of up to 250 Euro Gross per month
• Paid holidays at higher rates according to Greek law
• Health insurance coverage for both public and private sectors
• Remote work system
• Fulltime fixedterm Greek contract with the possibility of converting to a permanent contract after expiration

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Remote Work :

No