The Holiday Inn Express & Suites Phoenix West Tolleson provides its employees with professional stability an enjoyable work environment and an atmosphere of teamwork and support. Our mission is to deliver exceptional customer service offering our customers a hospitality experience unmatched not only in the area but in the industry. We know we cannot offer our customers an authentic pleasant experience unless our employees are treated well and fairly and this objective is at the forefront of our hiring.
Holiday Inn Express & Suites Phoenix West Tolleson is seeking a PartTime Breakfast Attendant to join our team of professionals in an established hotel property where our standards are high and we reward hard work and dedication. The principal goal of our Breakfast Attendants is to guarantee that our customers have a great start to their day. Responsibilities include setting up and clearing meal service ensuring the buffet remains fully stocked at all times and communicating customers drinks orders as needed. Our ideal candidate is a people person someone who enjoys connecting with our customers and possesses exceptional communication and customer service skills. The work can be challenging but expectations are always clear and we have cultivated an environment where support is freely offered and available.
Job Responsibilities:
- Greet and welcome all guests and take beverage and food requests in a prompt and professional manner.
- Be attentive to guests needs.
- Prepare food and beverages for service to guests and present food according to established health and presentation standards.
- Clear and clean tables promptly and efficiently. Clean and/or wipe down tables chairs walls windows mirrors and floors as necessary.
- Perform department/outlet opening or closing duties as required. Ensure that waitstaff stations are clean and maintained throughout the shift.
- Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty.
- Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction.
- Work as a team and communicate and coordinate with other departments to ensure excellent quality and service.
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
- May assist with other duties as assigned.
Qualifications:
- Must have AZ Food Handlers certification or ability to obtain immediately.
- Previous restaurant service experience is preferred.
- Ability to carry or lift items weighing up to 50 lbs.
- Ability to stand for extended periods.
- Frequently handling objects and equipment to maintain the facility.
- Excellent written and verbal communication skills.
- Passionate about people and service.
- Ability to pleasantly and professionally communicate when interacting with guests and employees.
- Basic math skills required.
- Ability to work early morning shifts.
- Ability to work a flexible schedule including weekends and/or holidays.
Benefits:
- Dependable schedule
- Employee discounts
- Opportunity for advancement
If you re looking for a longterm position with a company that truly values its employees please apply today for immediate consideration.
High school diploma or equivalent At least 1 year of experience in a housekeeping role Ability to lift 50 lbs., grasp, sit, scoot, and bend for long periods Excellent attention to detail and cleaning skills Must be able to stand for the majority of the shift Ability to work independently and as part of a team Strong work ethic and positive attitude Ability to work nights, weekends, and holidays as needed