Job Description:
Experience in SAP CRM Service as a functional consultant
a) Overall 8 years of Functional with SAP CRM Services with a Bachelors Degree
b) Knowledge with Integration of CRM With SAP ECC SD/PS/PM/CS modules
c) Good exposure to various testing of the modules Unit testing ITC UAT RT etc.
c) Actively worked in production support handling user issues via tickets effectively communicating with business users testing for bug fixes and production movements
d) e) Possess a strong business and customer/client focus
Skills
a) SAP CRM Service Contracts Management Case Management
b) Exposure to and understanding of Service Finance Integration and Middleware
b) Knowledge of ECC Customer Support (CS): Serial Numbers / Equipment / BOM / IBase
c) Integration of SAP CRM with SAP ECC B2B EDI / ALE / IDocs
contracts management,case management,sap crm,service finance integration,ecc customer support (cs),middleware,sap,sap crm service,integration of sap crm with sap ecc - b2b edi / ale / idocs