Overview:
The Junior Operation Executive plays a crucial role in ensuring the smooth and efficient functioning of operational activities within the organization. This position is vital for maintaining high levels of productivity and customer satisfaction through effective coordination and support in various operational tasks.
Key Responsibilities:
- Assist in operational planning and management
- Ensure compliance with company policies and procedures
- Handle customer inquiries and resolve issues
- Coordinate with various teams to ensure efficient operations
- Assist in the implementation of operational processes and strategies
- Manage and update operational databases
- Conduct research to identify operational improvement opportunities
- Assist in monitoring operational performance metrics
- Prepare reports and analysis on operational activities
- Support the training of new operational staff
- Participate in meetings and contribute to operational discussions
- Assist in the development of operational budgets
- Ensure the availability of operational supplies and equipment
- Adhere to safety and quality standards in operational activities
- Contribute to the development and improvement of operational processes
Required Qualifications:
- Bachelor s degree in Business Administration or related field
- Proven experience in an operational or administrative role
- Strong knowledge of operational processes and procedures
- Excellent communication and interpersonal skills
- Ability to prioritize tasks and manage time effectively
- Sound decisionmaking and problemsolving abilities
- Proficiency in MS Office and operational software
- Strong attention to detail and organizational skills
- Ability to work collaboratively in a team environment
- Understanding of customer service principles and practices
- Knowledge of safety and quality standards in operational environments
- Ability to adapt to changing operational requirements
- Strong analytical and reporting skills
- Flexibility and willingness to take on new challenges
- Proactive and selfmotivated approach to work
interpersonal skills,teamwork,customer service,time management,safety standards adherence,flexibility,decision-making,process implementation,attention to detail,ms office proficiency,organization,customer inquiries handling,analytical skills,communication,research,communication skills,quality standards adherence,process improvement,reporting,problem-solving,operational activities,database management,organizational skills,supply management,team coordination,training,performance metrics,budget management,operational planning,compliance,proactivity