Service Coordinator

Office Location: Bucharest hybrid role

Working Hours: 9:00 18:00

Collaboration Type: Individual Labor Contract

Please note that only candidates based in Romania will be considered.

Tasks

• Coordinate service resources by scheduling work locations materials and subcontractors for SVC technicians on site to ensure all interventions are completed on time.
• Generate work order documents using internal software tools notify clients.
• Coordinate with the parts team logistics team and warehouse to ensure the necessary material is available as per implementation requests.
• Provide administrative support to all service clients and the service team ensure team cohesion demonstrate consistent teamwork and provide consultancy within the team and the dedicated territory.
• Manage the complete direct procurement process endtoend in ORACLE send purchase orders to subcontractors and suppliers order parts from the factory for service works and create receipts upon completion.
• Maintain contact with sales and technical staff to keep them informed of customer needs.

Requirements

Required Knowledge:

• Minimum high school education (university education preferred).
• At least 3 years of experience in coordinating service activities.
• IT knowledge (ability to work in various systems and programs and a good knowledge of MS Office).
• English language proficiency communicative level.
• Experience in supervising a small team (technicians or bluecollar workers) is welcomed.
• Good orientation about HVAC systems (doesnt need to be an engineer but experience in a similar industry is a strong point).
• Knowledge about administration and financial invoicing.
• Experience using Oracle.

You Are Our Preferred Candidate If You Have:

• Very good organizational skills.
• Ability to plan and prioritize.
• Customer orientation.
• Proactivity and initiativetaking ability.
• Strong personality who can work independently manage others work and maintain good customer orientation.
• Ability to multitask and work in a dynamic environment.
• Ability to build longterm relationships with both clients and the team.

Benefits

• Meal voucher.
• Fixed salary annual bonus.
• Hybrid work.
• 25 days of paid leave.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment regardless of race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability protected veteran status or any other legally protected status.