ServiceNow CSM Speci....
ServiceNow CSM Specialist
Posted on :
19-06-2024
Employer Active
1 Vacancy
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Jobs by Experience
5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
19-06-2024
Job Description
At Softgic we work with the sharpest minds with those who build with those who love what they do with those who have a 100% in attitude because thats our #Coolture. Join our purpose of making life easier with technology and be part of our team as ServiceNow Business Technical Consultant (BTC).
We are seeking a skilled ServiceNow Specialist with expertise in Customer Service Management (CSM) to join our team. This role will be responsible for designing implementing and optimizing ServiceNow solutions to enhance customer service operations and drive customer satisfaction. The ideal candidate will have a solid background in ServiceNow CSM modules including Incident Management Problem Management and Service Request Management.
Requirements
ServiceNow Certified System Administrator (CSA) certification is required.
Proficiency in JavaScript Angular and HTML for customizing and developing ServiceNow CSM solutions.
Minimum of 5 years of experience in ServiceNow implementation with a focus on Customer Service Management modules.
This role requires bilingual candidates in English and Spanish / English and Portuguese.
Benefits
Were certified as a Great Place to Work.
Opportunities for advancement and growth.
Paid time off.
Formal education and certifications support.
Benefits with partner companies.
Referral program.
Flexible working hours.
Expert Angular JavaScript ServiceNow HTML Customer service management Language(s) required English - Native or fully fluent Portuguese - Conversational Spanish - Native or fully fluent
Employment Type
Full Time
Key Skills
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