Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailJob Title
People and Operations Site Manager
Site Manager (SM)
Reports To
People and Operations Site Director
Site Director (SD)
Location
This position offers the flexibility of being fully remote but requires the candidate to be based in Oregon. Additionally the role requires quarterly travel to our client s office in Seattle with all travel expenses covered by the company.
The Role
Body Techniques is seeking a Site Manager (SM) to oversee people leadership operations and service delivery for our highprofile tech client. Reporting to the Site Director (SD) the SM will act as the main liaison between BT providers/massage therapists the client s Health & Performance Management team supervisors and associated vendor partners.
As a skilled people leader the SM supports providers with site policy service expectations scheduling daily operations and professional development. The SM leads change positively in a dynamic environment maintains regular communication with BT leadership and onsite providers and confidently handles operational challenges. Key responsibilities include tracking detailed metrics analyzing business performance and driving account growth by meeting and exceeding utilization customer service satisfaction and budget metrics.
This fulltime remote role requires specific working hours and oversees sites in Portland Kirkland Seattle and smaller national locations. Quarterly travel to the client s Seattle office is required with travel expenses covered by the company.
About You
Specific expectations
Missiondriven upholding BT and our client s code of conduct
Skilled in evaluating metrics and data analysis
Demonstrates strategic and operational expertise
Thrives in leading people and teams
Reliable effective and consistent working habits
Day to Day
Represent the Body Techniques (BT) brand and engage with provider and operations teams for seamless service delivery.
Communicate effectively at all organizational levels handle emergency alerts and maintain professionalism in resolving operational challenges.
Write and post schedules promptly analyze business metrics prepare for growth and contribute to business reviews and reports.
Utilize technology (e.g. Appointy/Zoho/Google suite) proficiently and maintain updated knowledge of client processes.
Meet performance metrics (hours budget customer satisfaction etc.) and support BTs vision mission and goals.
Engage with the BT provider team through regular checkins and performancebased communication maintaining ethical and equitable work habits.
Qualifications
BA/BS level of education
3 5 years in people leadership and/or retail management
Experience as an individual contributor and team player
Has led teams of 30 or more individuals
Experienced in operational protocols/project management
P L or data analysis experience
Reliable high speed internet connection is a must
Bonus points for a passion for wellness and/or fitness
Experience working remotely
About BT
We are a dynamic Alameda Californiabased company specializing in workplace wellness and stress management. Body Techniques has been calming the minds and bodies of tech professionals for over two decades with our onsite massage therapy yoga and fitness programs. We believe that wellness practices are foundational in creating a thriving work environment and flourishing employee wellbeing.
We are a fun sporty and dedicated group of people. A typical day at the virtual office includes a fast paced and dynamic work environment interspersed with moments of personal wellness practices. If you are innovative selfstarting dedicated have a passion for both wellness and leading people send us your resume!
Benefits
Body Techniques offers a comprehensive benefits package including:
Health
Dental
Vision
401K
PTO Sick Time
EEO Statement
Body Techniques is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to their race color religion national origin sex sexual orientation gender identity protected veteran status or disabled status or genetic information. For individuals with disabilities who would like to request an accommodation please reach out to us directly through our recruiting portal:
Full Time