RQ07599 - Program Manager - Senior

Responsibilities:
Provide program management leadership and expertise for large scale highly complex high profile and highrisk initiatives that are enterprisewide
Responsible for governance of the OPSs program of Artificial Intelligence (AI) projects to ensure successful delivery

Prepare business case(s) and planning submission(s) to communicate program strategy and to support program approvals

Facilitate oversee and support execution of the formal enterprise governance framework for the AI program including evolution of the framework as needed

Manage and guide stakeholders across the OPS who are seeking approval for AI initiatives
Ensure AI program is cost effective and efficient meets strategic objectives and required timelines and is in line with the Enterprise AI approach for the OPS.

General Skills:
Demonstrated experience supporting enterprise clevel executives and leading and overseeing program strategy development from inception through to project closeout and any required transition to operations business planning benefits identification and organization funding requests for I&IT programs
Experience leading and supporting execution of formal enterprise executive governance framework/process

Experience analyzing program and organization s environments to identify potential risks and issues; articulates and prioritizes issues and risks to senior executives; recommends mitigation strategies to decisionmakers to ensure projects are delivered on schedule

Experience developing and executing on complex stakeholder management and communication plans as well as supervising the development and communication of program related updates

Demonstrated experience understanding and articulating I&IT executive expectations and translating into program deliverables
Experience directing managing and leading multidisciplinary project teams including multiple Project Managers each responsible for an element of the project and associated matrix team members
Experience monitoring and managing the cost risk schedule technical performance and program impact of each of the component projects

Experience providing a program/portfolio view of project interdependencies and external project dependencies monitoring and reporting on exposure levels
Exercises a range of leadership responsibilities including the role of coach
Experience developing complex budgets based on multiple funding channels and cross organization dependencies.
Uses significant innovation in the planning analysis and execution of tasks
Experience directing stakeholder consultation facilitation and consensus building. Provides program portfolio and/or project reporting to multiple stakeholders
Experience leading strategies and actions to overcome resistance to change and capitalize on forces in support of change
Experience seeking new and unique business processes technologies and products to benefit programs portfolios and projects
Experience building positive relationships within csuite executives team members and external parties
Experience contributing to improvements in life cycle based on lessons learned and past experience
Adheres to organization s standards and best practices for program
Experience scheduling and organizing meetings/events and developing agendas
Ensures technology is used correctly for all operations (video conferencing presentations etc.).

Desirable Skills:
Ability to perform and coordinate with team members in a fast paced demanding environment with ambiguity and changing priorities

Expert knowledge of and extensive experience leading organizations through change including political acuity effective stakeholder management approaches and experience collaborating across the enterprise

Excellent verbal and written communication skills to inform and influence including the ability to create and present polished visually engaging executivelevel materials with an appropriate level of context detail and considering the perspectives and needs of the audience

Expert knowledge of PMLC

Requirements

Skills

Experience and Skill Set Requirements

Program Management and Governance Leadership

Most important:

• Expert knowledge of program management project management and formal project governance best practices.
  
• Demonstrated experience supporting clevel executives and managing and supporting enterprisewide strategically important governance processes to meet business goals.
  
• Demonstrated experience leading program definition and delivery including large scale highly complex high profile and highrisk initiatives that are enterprise wide.
  
• Expertise in developing business cases and planning submissions to communicate program strategy and to support funding approvals.
  
• Experience developing and maintaining an integrated program plan showing scope and interdependencies as well as program level reporting on deliverable status financials risks and issues.
  
• Proven expertise in planning and overseeing transition to operations of transformational initiatives and benefits realization.
  

Also Required:

• Experience directing and supporting multiple project teams to meet program objectives.
  
• Demonstrated ability to lead all phases (concept definition planning implementation and closeout) of I&IT projects and effectively manage financials risks schedule quality and program impacts of each of the component projects.
  
• Demonstrated skills in procurement to support the acquisition of software solutions hardware and services.
  
• Ability to develop and maintain all standard project management deliverables including business case project charter integrated project plan detailed resource loaded project schedule with predecessors benefits realization plan risk register issue log etc.
  
• Knowledge of PMI and project management methodologies standards and best practices incl. change management processes.
  
• Knowledge and experience with standard project management tools including MS Project.
  

Communication and Stakeholder Management

• Ability to build relationships and collaborate with clevel executives and partners across the enterprise to effectively manage and report on the program in accordance with the governance framework.
  
• Demonstrated ability to understand and interpret executive perspectives and expectations and translate into program deliverables and actions.
  
• Ability to perform and coordinate with team members in a fast paced demanding environment with ambiguity and changing priorities.
  
• Expert knowledge of and extensive experience leading organizations through change including political acuity and effective stakeholder management approaches.
  
• Excellent verbal and written communication skills to inform and influence including the ability to create and present polished visually engaging executivelevel materials with an appropriate level of context detail and considering the perspectives and needs of the audience.
  

IT Knowledge

• Extensive knowledge of and experience with I&IT technologies and industry standards.
  
• Knowledge of I&IT operations and the service management framework based on ITIL.
  
• Knowledge of information handling technology including storage handling and accessibility.
  
• Knowledge and experience with standard I&IT enterprise architecture frameworks.
  
• Knowledge of AI capabilities technologies products trends preferred.
  

MUST HAVES: