Sales Manager - Zuri....
Sales Manager - Zurich Insurance
Posted on :
14-06-2024
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1 Vacancy
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Job Description
Job Summary
Zurich Middle East is part of Zurich Insurance Group one of the worlds largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.
Reporting to the Qatar Branch Manager the Sales Manager will develop and manage the relationship with selected distribution partners (such as brokers agents employee benefit consultants banks etc.) at a local level to promote the organizations propositions and to steer the business to deliver results. Ensures retention of existing portfolio opportunities for growth and improvements of service delivery.
Job Accountabilities
As Sales Manager your role will involve:
- Build develop and manage relationships with customers/distributors to promote the organizations propositions and implement distributors terms of business with the organization including negotiation new offers and closures and terminations where required.
- Identify opportunities and steer business to deliver sales against customer/profitability targets and quality measures.
- Work closely with colleagues in other functions (e.g. Proposition Management and Development Marketing Operations) to ensure sales campaigns are executed effectively.
- Monitor performance of assigned distributors against set expectations identify performance gaps define actions or make recommendations to the organizations leadership (e.g. termination of agreements).
- Test and evaluate distribution processes and systems and provide recommendations for improvement to facilitate the continuous development of efficient working practices.
- Maintain oversight of service delivery to the customer taking responsibility for escalated cases and providing coaching to other team members to ensure service expectations are fulfilled.
- Investigate and assess unusual and/or complex customer/distributor queries or service requests and/or claims and employ established techniques to determine an appropriate course of action.
- Manage the implementation of a project either as a small discrete initiative or a defined part of a business change program to deliver defined objectives.
- Maintain and renew a deep knowledge and understanding of the companys risk and compliance policies relevant to own area of work highlight discrepancies and escalate or resolve as appropriate.
Job Qualifications
To be successful in your role you will need:
- At least 5 years of experience in relationship/account management and in Financial Services industry
- Strong knowledge of life insurance products
- Professional qualifications such as CII or LOMA would be an added advantage
- Customer centric
- Effective communication and stakeholder management skills
- Good problemsolving skills
- Proven ability to work collaboratively in crossfunctional teams fostering a culture of collaboration and knowledge sharing
- Proactive
- Willingness to learn and keen to develop self
Why Zurich
At Zurich we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right
We are an equal opportunity employer who knows that each employee is unique thats what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet.
- Location(s): QA Doha
- Remote working:
- Schedule: Full Time
- Recruiter name: Leigh Jeremy Jaye Santander
- Closing date: June 18 2024
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Employment Type
Full Time
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