Technical Project Manager
Posted on :
12-06-2024
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Job Description
Job Title: Technical Project Manager
Work Location: Bellevue WA 98008
Job Description:
- Should be around 10 15 years of total experience.
- Manage Operations and Support teams for a large cloudbased application
- Excellent skill set on analyzing identifying troubleshooting and rectifying application/infrastructure issues
- Strong knowledge of telemetry & monitoring tools such as Splunk AppDynamics Grafana CloudWatch
- Own and manage major incidents in production and lower environments as defined by the customers
- Strong technical background in Java based applications with proficiency in Microservices REST APIs and Cloud
- Preferred to have experience in Siebel CRM and dealing with customer based application platforms and infrastructure
- Understanding of GraphDB and GraphQL technologies and their usage
- Track and ensure compliance of various metrics such as SLA MTTR MTTA MTBF of the application
- Should be able to identify improvement areas drive automation and transformation initiatives
- Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs
- Communicate project status issues and risks timely to all stake holders cross functional teams and managers
- Passion to learn and adapt with new technologies as per project needs
- Should have worked in client facing roles and have excellent communication skills
Employment Type
Full Time
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