Remote Automotive Diagnostic Technician

At client is based in Nottingham and provides an automotive remote diagnostic & programming service to a customer base that stretches throughout Europe. They are seeking a talented highly skilled Remote Automotive Diagnostic Technician to leverage there diagnostics platform for fault finding repair advice key programming and module coding.

This role involves diagnosing and resolving automotive issues remotely across a variety of vehicles while providing expert support and guidance to onsite technicians.

Join the team and be part of revolutionising the automotive diagnostics field enjoying the flexibility of working both in there comfortable office and from home.

Requirements

This role would suit a Master Technician preferably within a prestige dealer. You will be required to carry out in depth diagnosis module programming key programming and be aware of latest procedures as well as being passionate about future technology.

• Use diagnostic tools to troubleshoot vehicle issues remotely.
  
• Offer technical support and repair guidance via chat mail or phone.
  
• Interpret diagnostic codes recommend fixes and aim for firstcontact resolution.
  
• Keep equipment and software updated and stay abreast of new techniques.
  
• Collaborate with team share insights and maintain accurate records.
  
• Ensure excellent service for high customer satisfaction.
  

• Auto mechanic experience especially with JLR PSA or Ford brands preferred but all experienced applicants welcome.
  
• NVQ Level 3 City & Guilds qualification or equivalent preferred.
  
• Excellent knowledge of vehicle mechanics electronics and electrical components.
  
• Proficient in automotive diagnostic software and equipment.
  
• Strong problemsolving attention to detail and communication skills.
  
• Ability to work independently and collaboratively with a solutionoriented approach.
  

Benefits

• Hybrid Working Model (Office & Home) Probation period would be office based for training before offer of hybrid.
  
• 30 Days Holiday including Bank Holidays (increasing with length of service).
  
• Our office serves as a hub of camaraderie where colleagues are approachable supportive and readily offer assistance nurturing a sense of belonging and teamwork among them.
  
• A range of facilities is provided to ensure employees comfort throughout the workday.
  
• The canteen is fully equipped for meal preparation and dining complemented by a chillout area featuring a premium coffee machine from 200 Degrees offering a conducive space for colleagues to connect and unwind during breaks.
  
• It s not all work and no play a recreational area is available for employees to enjoy games such as pool table tennis or darts to unwind and bond with the team.