ServiceNow Architect
Posted on :
08-06-2024
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Job Description
Job Title: ServiceNow Architect
Location: Columbus OH (Hybrid)
Duration : Long term project
Need USC GC only
Roles/Responsibilities
- Technical Management
- Client satisfaction on the technical dimensions of the Supplemental Services and ServiceNow application
- Highquality ontime onbudget delivery of steadystate technical functions work products and Technical Management.
- Manage the overall technical health of the enterprise ServiceNow instances including Technical Debt
- Monitor technical performance and identify remediation steps opportunities for improvement.
- Manage technical program risk including definition analysis mitigation strategies and implementation.
- Contribute to architectural and technical perspective to optimization initiatives and technical roadmaps
- Architect test document and promulgate new technical approaches to challenging technical problems.
- Define and oversee implementation of the steadystate processes for the technical team including work products templates and libraries follow standards release criteria and established release calendar.
- Drive steadystate technical teams to continuous improvement to processes and development.
- Submit management reports to steadystate contractor and ESM administration on the health of the overall technical application performance backlog agency implementations work products and processes.
- Oversee all steadystate and IDA/project technical implementations and development for the enterprise ServiceNow program/project through architectural and development standards review(s).
- ServiceNow Relationship
- Manage ServiceNow technical relationship; manage ServiceNow tickets on behalf of the state.
- Standards and ArchitectureDevelop and update Enterprise ServiceNow
- Architectural
- Technical Development standards
- Best Practices
- Prepare update review and ensure currency of Architecture Documentation.
- Review all proposed architectural change
Employment Type
Full Time
Key Skills
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