Apptad - Program Manager - Senior

NOTE

• Assignment Type: This position is currently listed as Hybrid and consultants will be required to work onsite at the work location 3 days a week and 2 days from home.
• The details of this arrangement will be at the Hiring Managers discretion.
• Extension/Amendment Attestation: These resources will be acquired through the IT Source Resource Pool or VOR Competitive arrangement #Tender12075 Managed Service Provider for Contingent IT Resources and/or Successor VOR for services all ending April 5 2025. VOR #Tender12075 terminates April 5 2025 and has an option to extend for a further one year.
• The Statement of Work (SOW) shall expire on April 4 2025. Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond maximum contract value. Such extension(s) will be allowable only if the Master Service Agreement is extended beyond April 5 2025 and be upon the same terms conditions and covenants contained in the SOW.

Responsibilities:

Strategic Planning & Management:

• Document manage and maintain Integrated Program management plan and schedule for DIDP Planning and Implementation Program consisting of program objectives strategies and priorities scope deliverables required resources and skill sets budgets and timing for all operational sustainment and project components required to ensure successful Program delivery
• Manage daytoday Program and project teams for optimal returnoninvestment and coordinate crossproject interdependencies required in support of Program delivery
• Establish stakeholder communication strategies and plans. Ensure sound stakeholder engagement and management
• Document manage and maintain integrated Program Risks and Issues Management Plan for the Program
• Work with stakeholders/project teams to conduct regular Program risks and issues analysis identify Mitigation Plans and produce regular Program risks and issues management reports
• Develop and maintain Program assessment protocols and key performance indicators (KPIs) for measuring delivery progress and continued improvements of the Program
• Provide CSIMB Director with regular program status updates.

Program Management and Operations:

• Provide program implementation or understanding whether a program has been implemented as planned and to identify barriers to optimal service use. Execute the operational processes intended to produce or contribute to the desired outcomes how well the program is functioning and how congruous services are with the goals of the program
• Ensure accountability for the programs centralized group of projects and their successful full life cycle delivery
• Ensure programs are delivered cost effectively and efficiently and in compliance with organizations methodologies standards and frameworks
• Lead and oversee program strategy development from inception through to project closeout and any required transition to operations business planning benefits identification and organization funding requests for I&IT programs
• Direct manage and lead multidisciplinary project teams including multiple Project Managers each responsible for an element of the project and associated matrix team members
• Monitor and manage the cost risk schedule governance technical performance and program impact of each of the component projects
• Provide a program/portfolio view of project interdependencies and external project dependencies monitoring and reporting on exposure levels
• Exercise a range of leadership responsibilities including the role of coach and developer of talent
• Develop complex budgets based on multiple funding channels and cross organization dependencies
• Analyze program and organizations environments to identify potential risks and issues; articulates and prioritizes issues and risks to senior executives; recommends mitigation strategies to decisionmakers to ensure projects are delivered on schedule
• Direct stakeholder consultation facilitation and consensus building. Provides program portfolio and/or project reporting to multiple stakeholders
• Lead strategies and actions to overcome resistance to change and capitalize on forces in support of change
• Supervise the development and communication of program related updates including through media relations social media etc.

Skills

Experience and Skill Set Requirements

Public Sector Experience

• 10 years of experience working with federal/provincial/broader publicsector healthcare providers
• Indepth knowledge of Public Sector Program/Project Management artifacts (or similar) processes and practices and ability to produce program level documentation that comply with industry standard practices
• Indepth knowledge of industry standard such as Program and Project Management Institute (PMI) and Public Sector I&IT project management methodologies.
• Indepth knowledge and experience with Public Sector Health related projects
• Indepth knowledge and understanding of Ministry policy and IT project approval processes and requirements
• Experience adopting and adhering to Public Sector Unified I&IT Project Methodology Public Sector Enterprise Architecture and Public Sector Gating process and Public Sector Standard Systems Development Methodologies
• Solid experience with large complex IT Healthrelated projects and programs
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

5 points

Program Management Core Skills and Experience

• 10 years of experience in successfully managing complex I&IT Programs in Public sector or Broader Public Sector (BPS)
• Superior knowledge of current/emerging concepts in evaluation including design data collection analysis interpretation and reporting
• Good understanding of the wider objectives and how to ensure strategic alignment of the program to business priorities
• Experience leading organizational development strategy development business and program planning
• Knowledge and understanding of Information Management principles concepts policies and practices
• Indepth knowledge and handling of project and program management methodology and techniques
• Indepth knowledge and experience producing program and project management artifacts and deliverables;
• Ability to work positively with the wide range of individuals involved in program management
• Strong leadership and management skills and experience
• Ability to think and act strategically
• Strong stakeholder management and communication skills and experience
• Strong presentation and meeting facilitation expertise
• Indepth knowledge of program budgeting and resource allocation methods and techniques

• The ability to find innovative ways to resolve problems and proactively manage program issues and risks.

55 points

General Program Management Skills and Experience

• Experience gathers and development of business and technical requirements to create and maintain a detailed program project schedule and/or integrated plan
• Ability to monitor and forecast program and project costs and provide reporting and input to ensure targets are met
• Experience developing and managing program and project scope schedules and deliverables
• Ability to promote I&IT program and project management best practices and adherence to standard methodologies
• Experience directing program and project teams to ensure program and project deliverables are delivered on time and adhere to government and ministry standards
• Extensive experience coordinating and monitoring program and project processes developing/communicating guidelines and procedures
• Experience with resolution of resourcing and interpersonal conflicts negotiates changes to resourcing ensuring knowledge is shared among team members and project objectives and deliverables are met in a timely manner
• Experience with effective management of large project budgets ensuring a high level of fiscal control and accountability including estimates forecasts and reconciliation/confirmation of actuals
• Ability to proactively identify potential risk events and issues before they occur including identification of appropriate mitigating strategies and plans
• Experience to effective articulates and prioritize issues and risks at senior executive levels and recommendation of mitigation strategies for decision makers
• Experience with establishment and facilitation of steering committee and stakeholder forums and meetings
• Experience with providing project program and/or portfolio reporting to multistakeholders at senior executive levels
• Ability to use appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects concept definition planning implementation and closeout
• Experience with promoting OPS I&IT standards and best practices for project management to facilitate control of system quality adherence to standard methodology and the control of the use of I&IT resources.

40 points

MUST HAVES:

10 years of experience in successfully managing complex I&IT Programs in Public sector or Broader Public Sector (BPS)

Superior knowledge of current/emerging concepts in evaluation including design data collection analysis interpretation and reporting

Good understanding of the wider objectives and how to ensure strategic alignment of the program to business priorities

Experience leading organizational development strategy development business and program planning

Knowledge and understanding of Information Management principles concepts policies and practices

Indepth knowledge and handling of project and program management methodology and techniques

Indepth knowledge and experience producing program and project management artifacts and deliverables;

Ability to work positively with the wide range of individuals involved in program management

Strong stakeholder management and communication skills and experience

Strong presentation and meeting facilitation expertise

Indepth knowledge of program budgeting and resource allocation methods and techniques