Operation Manager

Overview

Key responsibilities

• Develop and implement operational strategies to optimize efficiency and productivity.
• Oversee daily activities including planning organizing and coordinating various operational activities.
• Manage and supervise operational staff providing guidance support and performance feedback.
• Ensure compliance with company policies procedures and operational standards.
• Identify areas for improvement and implement solutions to enhance operational performance.
• Monitor and analyze operational metrics to track progress and make datadriven decisions.
• Collaborate with other department heads to align operational activities with business objectives.
• Establish and maintain relationships with vendors suppliers and partners to ensure smooth operations.
• Develop and manage operational budgets and control costs to achieve financial objectives.
• Implement risk management strategies to maintain a secure and safe operational environment.
• Lead and participate in crossfunctional projects to drive continuous improvement and innovation.
• Ensure all operational activities comply with regulatory requirements and industry standards.
• Resolve operational issues and conflicts in a timely and effective manner.
• Stay updated on industry trends and best practices to drive operational excellence.

Required qualifications

• Bachelors degree in Business Administration Operations Management or related field.
• Proven experience in an operations management role demonstrating a track record of success and leadership.
• Excellent knowledge of operational processes systems and best practices.
• Strong analytical and problemsolving skills to identify and resolve operational challenges.
• Exceptional communication and interpersonal abilities to effectively interact with diverse teams and stakeholders.
• Demonstrated ability to lead and motivate a team towards achieving operational objectives.
• Proficiency in using operational management software and tools to streamline processes and workflows.
• Strategic thinking and planning skills to set clear operational goals and drive results.
• Experience in budgeting financial analysis and cost control to manage operational resources effectively.
• Proven decisionmaking capabilities to handle complex operational issues and make sound judgments.
• Ability to thrive in a fastpaced dynamic environment and adapt to changing priorities.
• Strong organizational and multitasking skills to manage multiple projects and priorities simultaneously.
• Knowledge of regulatory requirements and compliance standards relevant to the industry.
• Proactive and resultsdriven mindset with a focus on continuous improvement and innovation.
• Professional certifications in operations management or related areas are a plus.

communication,interpersonal skills,innovation,organizational skills,team management,operations management,problem-solving,leadership,regulatory compliance,risk management,strategic planning,multitasking,budgeting,operational activities,analytical skills,software proficiency,decision-making,certifications,financial analysis