Club Ambassador

Overview:

Key Responsibilities:

• Act as the primary point of contact for members and guests providing exceptional customer service and addressing inquiries or concerns
• Generate leads recruit new members and retain current members through various sales and promotional activities
• Organize and execute engaging events to attract new members and enhance the overall club experience
• Develop and maintain relationships with local businesses community organizations and other relevant stakeholders to further the clubs visibility and membership base
• Collaborate with the marketing team to create and distribute promotional materials newsletters and social media content
• Represent the club at community events trade shows and other relevant gatherings to increase brand awareness
• Assist in coordinating member engagement initiatives and activities to ensure high member satisfaction and retention
• Conduct club tours and orientations for potential new members showcasing the clubs amenities and benefits
• Provide regular reports on membership statistics event attendance and other relevant metrics
• Stay informed about industry trends competitor activities and market developments to identify opportunities for growth

Required Qualifications:

• Excellent verbal and written communication skills
• Proven experience in sales marketing or customer service roles
• Ability to network effectively and build strong relationships
• Demonstrated event management experience
• Customerfocused mindset with a passion for delivering exceptional service
• Strong organizational and time management skills
• Knowledge of club policies programs and facilities (training provided)
• Proficiency in using CRM software and other relevant tools
• Ability to work flexible hours including evenings and weekends as needed
• High school diploma or equivalent; Bachelors degree preferred

membership,verbal communication,time management,networking,organizational skills,crm software,customer focus,customer service,marketing,sales,communication,event management,written communication