Agency Manager

Overview

Key responsibilities

• Recruit train and supervise a team of insurance agents
• Set and communicate sales targets and goals to the team
• Develop and implement strategic business plans to drive agency growth
• Monitor and analyze sales performance and activity reports
• Ensure adherence to underwriting and pricing guidelines
• Provide guidance and support to agents in complex sales situations
• Build and maintain strong relationships with clients partners and stakeholders
• Manage agency budgets expenses and profitability
• Stay updated on industry trends regulations and best practices
• Resolve escalated customer complaints and issues
• Conduct performance evaluations and provide constructive feedback to agents
• Identify training and development needs for the team
• Implement and enforce company policies procedures and standards
• Collaborate with marketing and other departments to drive brand awareness and customer acquisition
• Ensure compliance with legal and regulatory requirements

Required qualifications

• Bachelors degree in Business Administration Finance or related field
• Proven experience in insurance sales with at least 3 years in a leadership role
• Strong knowledge of insurance products services and regulations
• Demonstrated track record of meeting and exceeding sales targets
• Excellent leadership communication and interpersonal skills
• Ability to build and motivate highperforming sales teams
• Sound decisionmaking and problemsolving abilities
• Proficiency in sales management and CRM software
• Strategic thinking and business development acumen
• Thorough understanding of market dynamics and customer needs
• Certification in insurance and risk management is a plus
• Proven ability to drive results in a competitive and dynamic environment
• Effective time and resource management skills
• Ability to travel and work flexible hours as needed
• Sound knowledge of financial principles and risk assessment

insurance sales,financial principles,leadership,customer needs,sales,sales management,business development,risk assessment,strategic thinking,insurance,market dynamics,agents,crm software