Cluster Business Head

1. Maintain healthy relationship with bank staff and ensure support for FLS at Branch level

2. Engage with Branches and influence and support them for driving insurance business.

3. Cross functional engagement within CHL with Business Development EIMA Training & operations for ensuring support to LBS and FLS

4. Strategize and Plan to ensure business delivery through Activity management and other initiatives

5. Business Reviews with Channel and with team for understanding gaps and ensuring support for fixing these gaps

6. Industry/competition knowledge and countering with strengths that we have in CHL

7. Create an environment of ongoing personal team learning and development by being a Coach and Mentor and effectively building upon individual strengths. Invest in Staff Training & Development basis DAP for individual team member.

Building & Leveraging Relationships : Being able to connect with people naturally shows genuine concern for others focuses on meeting customer needs both internal & external able to persuade & influence outcomes without direct controls develops networks and builds alliances with a wide range of stakeholders to facilitate winwin situations politically savvy trustworthy leverages existing relationships well and is mature in creating strong personal rapport and build long lasting relationships.

Domain Expert: Is knowledgeable of product industry norms financial markets regulatory norms channels emerging trends new developments and applies the knowledge to enhance business prospects understand problems and provides proactive solutions basis his specialized knowledge is a process & product champion does best practice & knowledge sharing in the team ensures adherence to policies and procedures to cultivate a compliance culture in the team.

Building High Performance Teams: Works to improve and reinforce performance of others helps to remove obstacles that team members may face in achieving their targets identifies specific development needs of each team member spends time in coaching them in a manner that makes them competent and builds their confidence and selfesteem. Fosters a common vision and aligns the team to deliver desired results. Stays connected with the team and works alongside them always leads by example. Focuses on motivating and engaging them by valuing and recognizing their contributions celebrates wins and shares failures.

Problem Solving: Identifies and analyzes problems to build a logical approach towards problem solving; distinguishes between relevant and irrelevant information to make logical decisions; displays collaborative approach with various stakeholders to provides effective solutions to individual and organizational problems able to draw on own and others knowledge and experience base to make decisions looks beyond the obvious to find possible alternatives Anticipates potential roadblocks and develops contingency plans to overcome them.

Operational Agility: Is able to plan proactively establish key priorities allocates resources efficiently implements and monitors plans constantly to track progress and makes adjustment basis need to accomplish desired goals. Establishes a systematic course of action for self and others. Is able to multitask and balance competing priorities effectively understands the value of time and is able to get more done in less time than others is able to do significant value addition in driving organization goals.

Ownership for results: Perseveres for results on own initiative drives a shared vision demonstrates execution excellence is action oriented responsive flexible highly committed proactive displays high personal standards is a go getter and can be counted on to deliver consistently and on time and steadfastly pushes self and others for results.