IN-INDOT IT Training and Technical Writing Specialist

Job Title: IT Training and Technical Writing Specialist local candidates to Indianapolis only.

Location: Indianapolis IN
Duration: Long Term Contract

Local candidates to Indianapolis only.

Roles and Responsibilities:

• Apply a structured training development and execution methodology and lead IT project training/learningrelated activities with our business units leveraging this methodology
• Collaborate with INDOT IT Communications and Business Units to align on an enterprise IT system training RACI and strategy.
• Complete training needs assessments across multiple areas.
• Evaluate and ensure user readiness.
• Identify analyze and prepare risk mitigation tactics associated to training in collaboration with the project manager(s) /PMO.
• Proactively identify and manage anticipated resistance.
• Create actionable training development and execution deliverables that supports both the IT department and business endusers: (training plans trainthetrainer SOP user guides system interface and architecture and other technical documentation support in collaboration with IT system owners etc.)
• Identify key stakeholder talent who play a role in the organizations commitment to sustained training best practices.
• Define and measure success metrics and monitor success of training that is developed.

Required/Desired Skills

Skill

Required /Desired

Amount

of Experience

Experience leading largescale training development execution and documentation efforts at both a project and portfolio level

Required

10

Years

Experience leading training development and execution of largescale process changes and software solution integrations with multiple business units

Required

10

Years

Experience and knowledge of change management principles methodologies and tools

Required

5

Years

Familiarity with project management approaches tools and phases of IT software development lifecycles

Required

10

Years

Good understanding of large organization issues structure and business acumen

Required

0

Organized with a natural inclination for planning strategy and tactics

Required

0

Exceptional communication skills both written and verbal

Required

0

Able to work effectively at all levels in an organization

Required

0

Ability to clearly articulate messages to a variety of audiences

Required

0

Excellent active listening skills

Required

0

Flexibility and adaptable; able to work in ambiguous situations

Required

0

Ability to influence other and move toward a common vision or goal

Required

0

Ability to establish and maintain strong relationship

Required

0

Must be a team player and able to work collaboratively with and through others

Required

0

Forwardlooking with a holistic/systems view approach

Required

0

Experience with largescale enterprise digital transformation / modernization efforts

Highly desired

0

State government / Indiana government experience

Highly desired

0

Relevant certifications

Highly desired

0