Claims Management and Contact Center Agents
Posted on :
06-06-2024
Employer Active
1 Vacancy
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Job Description
- Process medical insurance claims accurately and efficiently.
- Address inquiries from policyholders regarding claims status, coverage details, and benefits eligibility.
- Investigate and resolve issues related to claims processing, billing discrepancies, and payment disputes.
- Provide personalized assistance and guidance to policyholders through various communication channels.
- Collaborate closely with internal teams to expedite claim resolution and enhance customer satisfaction.
- Stay updated on industry regulations and procedural changes to ensure compliance and accuracy.
Employment Type
Full Time
Department / Functional Area
Key Skills
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