Floor Supervisor - New Shanghai

Role Purpose

The Floor Supervisor is responsible for ensuring smooth day-to-day restaurant operations as per the brand's set standards and procedures.

Key Responsibilities

• Participate in the restaurant’s opening / closing procedures ensuring proper respect of norms and guidelines
• Greet customers upon their arrival, present them with the menu, assist them in the selection and visit their table to ensure their satisfaction
• Help in conducting the monthly inventory for all brand equipment
• Handle customers' bill payments and deal with any complaints
• Oversee work done by all staff members and closely follow up on the team’s abidance by the brand’s set preparation techniques
• Participate in achieving the organization’s goals the set targets of the brand and ensure proper implementation of the SOP
• Always ensure proper uniform and personal hygiene cleanliness
• Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training and relaying team's request to hierarchy

Qualifications:

• Technical Degree in Food and Beverage or Hospitality Management
• 3 - 4 years of experience in F&B operations, out of which 1 year in a similar supervisory role

* AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.

* We aim to give our candidates the best experience possible. But due to the number of applicants applying, we will only get in touch if you have been shortlisted for the role.