Customer Support Associate - Remote Work

Job Description: We are looking for a hardworking and energetic Customer Support Associate to join our remote team at Qatar Museums. As an Entry Level position, no prior experience is required, making this an excellent opportunity for those looking to kickstart their career in customer support. Responsibilities: - Providing exceptional customer support via phone, email, and live chat - Handling customer inquiries, issues, and complaints promptly and professionally - Resolving customer problems effectively and efficiently - Escalating complex issues to the appropriate team members - Maintaining accurate and detailed records of customer interactions - Collaborating with other team members to ensure a seamless customer experience - Continuously seeking ways to improve processes and customer satisfaction Requirements: - Excellent communication skills, both written and verbal - Strong problem-solving skills and attention to detail - Basic computer skills and knowledge of customer support software - Ability to work independently and as part of a team - Creativity and the ability to think on your feet - Strong decision-making skills - Must be able to work part-time hours on a remote basis Benefits: - Vision insurance - Company transportation - Visa sponsorship Equal Opportunity Statement: Qatar Museums is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. If you are passionate about customer support and are looking for a rewarding opportunity to grow and develop your skills in a supportive environment, we encourage you to apply for the Customer Support Associate position at Qatar Museums. Deadline to apply: June 21, 2024. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Customer Support Associate - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs