Customer Support Specialist - Work from home

Job Description: Qatar Airways Cargo is seeking a dedicated and resilient Customer Support Specialist to join our team on a part-time basis. This is a remote work from home position based in Doha, Qatar. As an Entry Level Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients and assisting them with any inquiries or issues they may have. Responsibilities: 1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Resolving customer issues and escalating to the appropriate department if necessary. 3. Providing information about our products and services to customers. 4. Processing orders and managing customer accounts. 5. Keeping accurate records of customer interactions and transactions. 6. Collaborating with other team members to ensure customer satisfaction. 7. Maintaining a positive and professional attitude at all times. Requirements: 1. Minimum of 1 year of experience in customer service or a related field. 2. Excellent communication and interpersonal skills. 3. Strong problem-solving abilities. 4. Ability to work independently and in a team environment. 5. Creativity and innovation to find unique solutions to customer problems. 6. Must be resilient and dedicated to providing outstanding customer service. Benefits: 1. Employee discounts on Qatar Airways Cargo services. 2. Travel opportunities with Qatar Airways. 3. Visa sponsorship for eligible candidates. 4. Opportunities for unlimited personal and professional growth. Equal Opportunity Statement: Qatar Airways Cargo is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. We value diversity and encourage all qualified candidates to apply. Deadline to apply: June 21, 2024 If you meet the requirements and are ready to join a dynamic team where you can grow and thrive, apply now to become a Customer Support Specialist at Qatar Airways Cargo. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Customer Support Specialist - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs