Customer Service Advisor

Were looking for Italian speaking Customer Service Advisors to join our clients team in the beautiful Portugal!

What youll do:

Provide the highest level of support to our customers via phone and email on a range of issues;

Give accurate valid and complete information by using the right procedures;

Be the owner of the customer query and ensuring a timely resolution and response;

Build meaningful relationship answering customers questions in a courteous friendly and professional manner;

Meet and exceed our customer service quality goals compliance regulations and productivity targets;

Create amazing customer experience that people value and we are proud of;

Be responsible to follow the direction of management and provide feedback

Whats the offer:

Health Coverage and Private Health Care.

Attractive Salary package with performance bonus.

Relocation support package for candidates abroad Portugal.

What were looking for:

Italian C2

English B2

Ability to resolve customer concerns and create a seamless customer experience.

Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity Systems & Devices.

Ability to walk customers through complex procedures from start to finish.

EU Citizenship / Ressidence card / Manifest of interest (some clients)

Dont miss this incredible opportunity! Apply now!

Remote Work :

No