Customer Service Representative Turkish

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkishspeaking CustomerService Representative fortheir Lisbon office.

Position: Customer Service Representative with Turkish

Location: Lisbon Portugal

Employment type: Fulltime

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Provide support to Content Creators/Influencers across Social
• Media on Subscription Management Account ManagementTechnical Troubleshooting and use of Marketing tools.
• Outbound Phone calls can/should be performed to make surethat customers understood the information that is beingpassed on to them;
• Provide product and tool support to improve clients experience;
• Identify trends and solve problems facing multiple SMB clients.

REQUIREMENTS:

• Flawless communication skills both written and oral in Turkish (C2) Proficient in English (B2);
• Ability to work quickly and efficiently under deadline pressure.
• Very good accuracy and attention to detail understanding that small details can make the biggestdifference.
• Proven ability to work and make decisions with minimal supervision.
• Proactively utilize strong problemsolving skills to deliver customerfocused solutions.
• Working in a backoffice environment with customer satisfaction in mind
• Excellent written and verbal communication skills

OFFER:

• Affordable accommodation provided by the employer
• Cafeteria on site
• Training paid
• A dynamic multilingual multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Relocation support with a room for candidates from further away