Head of Children Young People

Exciting Opportunity: Head of Childcare Services

Are you passionate about childcare and ready to lead with innovation and excellence We have a fantastic opportunity for a dedicated Head of Childcare Services to inspire and guide our dynamic team. Join us and be the driving force behind exceptional childcare education and family engagement!

About the Role: As the Head of Childcare Services you will be the cornerstone of our childcare operations providing leadership and vision across nursery junior activities and babygym/cr che. You will ensure the highest standards of care education and safety fostering an environment where children thrive and families feel supported.

Requirements

Key Responsibilities:

Families:

• Set and uphold the highest standards of childcare practice across all services.
  
• Promote our diverse range of services in collaboration with the Marketing team.
  
• Design and implement engaging events and communications to attract and retain families.
  
• Address and resolve parent complaints and concerns promptly and professionally.
  

Education:

• Oversee curriculum delivery and the quality of teaching and learning.
  
• Ensure compliance with the Early Years Framework and statutory educational requirements.
  
• Lead team training and professional development to align with educational advancements.
  

People Management:

• Handle all HR functions including recruitment training and performance management.
  
• Develop and support your team through continuous professional development (CPD) and effective communication.
  
• Foster a culture of collaboration and excellence within your team and across the organization.
  

Operations:

• Maintain and update departmental policies and procedures.
  
• Ensure full compliance with OFSTED and Health & Safety standards.
  
• Act as the department s consultant on Special Educational Needs Coordination (SENCO).
  
• Lead operational processes and ensure the highest quality environment for childcare.
  

Finance:

• Manage departmental budgets invoicing and financial reporting.
  
• Set and monitor team targets to drive occupancy and profitability.
  
• Optimize financial efficiency and adopt best practices from industry leaders.
  

Cultural Leadership:

• Embrace and promote company values and culture.
  
• Create an exceptional work environment and strive for outstanding customer satisfaction.
  
• Drive growth and innovation contributing to the overall success of the business.
  

Key Performance Indicators (KPIs):

• Achieve top standards in inspection reports.
  
• Increase occupancy and profitability of the Nursery.
  
• Expand the 616yearold category.
  
• Improve staff retention and reduce recruitment costs.
  
• Develop and implement business cases for new projects.
  
• Monitor and enhance employee Net Promoter Score (NPS).
  

Qualifications:

• Childcare Level 3 qualification or above.
  
• Strong ICT knowledge and understanding.
  
• Proven experience in managing and leading childcare services.
  

Benefits

Additional Perks:

• Salary up to 45000 per annum.
  
• Growth and revenuerelated bonuses
  
• Opportunities for continuous professional development.
  
• A supportive and dynamic work environment.
  

Ready to Lead and Inspire If youre passionate about childcare and ready to make a significant impact we want to hear from you!