Service Delivery Engineer I
Posted on :
21-05-2024
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Job Description
Overview
TekWissen Group is a workforce management provider operating throughout India and several other countries worldwide. The client below is a leading technology company offering a range of IT solutions to businesses and organizations enabling them to transform their digital futures
Position: Service Delivery Engineer I
Location: Hyderabad Bangalore
Duration: 12 Months
Job Type: Contract
Work Type: Onsite
Job Description:
- This SAP Basis Administration will perform ongoing basis administration troubleshooting across a rolling schedule of go live dates.
- The SAP Basis Administration will collaborate and coordinate closely with the both client and internal infrastructure teams to deliver a
stable highly available business systems. - Specific duties include developing and implementing measures to ensure high
availability for SAP and related systems; fully documenting and standardizing operational procedures with appropriate controls to ensure operational stability; and facilitate infrastructure activities in support of ongoing SAP release and deployment projects.
Roles and Responsibilities
Key Responsibilities:
- Resolves and/or facilitates resolution of problems including identifying causes to
prevent reoccurrence - Identifies and resolve business issues escalate issues when appropriate.
- Participate in an oncall rotation with the other team members.
- Availability to work in 24x7 shifts.
Essential Requirements:
- Fouryear degree with Computer Science or Business Administration or MIS focus
(or equivalent). - Experience working as part of a team to provide the optimal solution for both business needs and project standards.
- Demonstrated excellent customer service skills; ability to build strong formal and
informal relationships. - Demonstrated excellent verbal and written communication skills with the ability to transition smoothly between technical and business vernacular tailoring communications to the audience.
- Able to work in ambiguous situations/environments.
- Strong documentation ability capable of developing detailed how to do.
- Good understanding on SAP ABAP stackOS & DB.
- Demonstrated basic knowledge in SAP JAVA stack HANA SAP BW Netweaver
SRM SCM Live cache Content serer
Mandatory Skills (3 must have):
- SAP BASIS & HANA
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
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