- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling between Thessaloniki and Prosotsani.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training on computer operation and management.
- Completing job reports and ordering supplies.
Requirements
language: Greek C1 and English B2 min.
- Proven work experience as Desktop Support Engineer or Support Technician.
- Advanced knowledge of computer hardware systems chipsets memory modules and peripherals.
- Knowledge of popular operating systems software applications and remote connection systems.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
- Excellent interpersonal skills.
- Good written and verbal communication skills.
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