Job Role: Custody client Service team member.
The Applicant would be a part of custody client servicing team of the Bank.
- Periodic service review calls with domestic clients like PMS AIF etc as well as foreign clients like FPI FDI etc.
- Ensure there is proper holdholding of all new custody clients at each and every stage of onboarding and have welcome calls post onboarding. Welcome call will include reiteration of our services and TATs so that there is better clarity between us and client.
- Followup for outstanding billing and ensure client pays the custody bills on time.
- Respond to client queries.
Job Requirements Skills / Knowledge
Prerequisites would be as follows:
- Good Communication & Presentation skills
In detailed knowledge of custody operations regulations and onboarding documentation
Client Services,Custodial Services