Telesales Executive
Posted on :
27-04-2024
Employer Active
1 Vacancy
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Job Description
Cureskin is an consumerhealth brand that provides personalized skin & hairfall treatments. We operate through our mobile app in India and apply advanced AI to automatically detect skin issues from photos work with dermatologists to design personalized treatments and dispense our own branded products (cosmeceutical pharmaceutical).
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. Candidates should be able to handle incoming and outgoing calls in a polite and clear fashion. Past experience is mandatory. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
Responsibilities:
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company s reputation
- Go the extra mile to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements and skills:
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cooltempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- English & Hindi languages are mandatory.
- Role Customer Retention Voice / Blended
- Perks: Good Incentives
- Rosterbased working days
sales,english,communication
Employment Type
Full Time
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