Customer Relationship Manager CRM

• Initiate outbound calls to prospective customers to introduce our commerce courses and assess their needs.
• Utilize various lead generation techniques to identify and qualify potential leads.
• Maintain accurate records of all interactions and update the CRM system accordingly.
• Effectively communicate the value proposition of our courses and overcome objections to secure sales appointments.
• Build rapport with prospects through active listening empathy and understanding of their goals.
• Follow up with leads via phone calls emails or other communication channels to nurture relationships and move them through the sales funnel.
• Provide timely and relevant information to prospects to address inquiries and objections.
• Sales Pipeline Management: Manage and prioritize a high volume of leads to ensure efficient workflow and maximize sales opportunities.
• Collaborate with the sales team the sales process and achieving revenue targets.

• Minimum 2 years of Experience
• Proven track record of success in inside sales cold calling or telemarketing roles preferably in the education sector.
• Excellent verbal communication and interpersonal skills with the ability to engage and build rapport with diverse audiences.
• Ability to work independently in a fastpaced environment while also collaborating effectively with crossfunctional teams.

sales,crm,hindi,communication,customer