Sales Order Coordinator

As an individual contributor, the role is responsible for processing sales orders with no errors. This role will support to ensure customer satisfaction and achieve short term objectives of the Sales Division.

Works within specifically defined guidelines and procedures and set conditions by the division and reviews deviations if any to next level.

• Receive and process orders from Salesmen and ensure that they are entered on the system accurately
• Entering Goods Issue Voucher
• Processing Goods Return Voucher with necessary approvals
• Highlight Sales team regarding master data or price issues and ensure that there will be a corresponding action on the same
• Generate Sales report and escalate to Sales
• Interfacing with Sales teams at their first line management levels for order processing
• Liaises with the logistics function on deliveries and ensure smooth transactions.
• Communicate to Sales Department on any issue that arise in deliveries for immediate resolution.
• Check pending deliveries, analyze the root cause and highlight to Finance, Sales or Logistics.
• Record Out of Stock situations and highlight it to Supply Chain and Sales.
• Identifies opportunities and improvements required in existing process and informs the next level for the same.