Business Analyst SAPIO Implementation

Position Title

Business Analyst (SAPIO Implementation)

Location

Remote (East Coast)

Requirements

4 years experience with SAPIO implementation in LIMS

Strong understanding of clinical preclinical data

Understanding of instrument data and data management

Knowledge of ELN preferred

Roles and Responsibilities

Responsible for implementation administration and maintenance of Laboratory Information Management System (LIMS) in an environmental compliance laboratory

Build and maintain an indepth understanding of Sapio products and services.

Work with the Sapio team to develop and deploy solutions for the customer.

Understands customers business case current state and implementation roadmaps

Interpret customer requests and translate them into functional requirements (recognize the distinction between user requests from the underlying true needs)

Helps clarify details questions and formalizes use cases between customer and Solution Architects.

Work closely with the customer to understand the business requirements and processes.

Configure the Sapio products to meet the time budget quality and customer success criteria.

Train customers on the configuration and use of the Sapio products

Support customers in the subsequent implementation of the configuration

Support Project Managers in the delivery of customer projects

Follow Sapio agile deployment methodology.

Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project.

Meticulously manage all AErelated deployment services documentation