Customer Focus
Effective resource planning for customer service
Ensure regular training of store staff on all aspects of customer service product knowledge and selling skills
Implement a high standard of customer focus within the store
Sales and Commercial Profit
Achieve the revenue targets for the store
Achieve target productivity metric (sales per person per day staff per sqft) for the store Actively seeks ways to achieve or exceed shop sales targets
SOP and Store Standards
Ensure accurate stock merchandise and management (stock ageing stock loss space management) within the store
Oversee and monitor all point of sales activities in the store which includes sales transactions tracking customer orders and payments registering sale and maintaining inventory updates providing service handling returns and refunds gathering consumer data for feedback
Oversee and monitor the inventory management in the store (stock availability order management back store management stock movement within store)
People Management
Ensure store expectations and priorities are communicated to staff
Review and provide regular feedback on staffs performance against expectations
Carry out regular and relevant instore training and enroll staff on relevant Learning and Development courses
Qualifications
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Primary Location: QAQAQatar
Work location/ موقع العمل: Barwa Village Plaza Doha Qatar Barwa Village Plaza Barwa Village Plaza
Job: Retail Operations
Organization: Home Box Qatar
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Fulltime
Day Job
Job Posting/نشر تسمية الوظيفة: Apr:12:34 PMThis job has been sourced from an external job board.
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