VirtualCommercial Cards Product Specialist

Job Title : Virtual/Commercial Cards Product Specialist

Contract Term : 12 Months

Headcount : 1

Location : ASIA SQUARE TOWER Singapore 018960

Salary : SGD$ (Monthly)

Responsibilities:

• Manage all VCA (Virtual Cards) clients and provide subject matter expertise (SME) product support across the business for onboarding.
• Serve as a specialist and technical expert on Virtual cards (VCA) File feed and connectivity and API connectivity related matters with a handson approach.
• Support client requests for launch and any ongoing technical support related to VCA cards products (on Mastercard and Visa platform and NG Virtual Cards engine).
• Lead the launch of key partnerships ensuring technical readiness and conduct product trainings to internal stakeholders and clients for commercialization.
• Provide SME support for the launch of functionality relating to VCA product including UAT and production testing and verification prior to rollout.
• Act as presales support when needed for complex deals.
• Assist with onboarding and other activities including data migration on the platform.
• Coordinate internally on various VCA Helpdesk escalation activities.
• Demonstrate good stakeholder management skills by supporting internal teams external partners and clients on enhancements and knowledge of VCA product.
• Embrace a handson approach and quickly adapt to new learning.
• Manage multiple initiatives simultaneously and effectively handle multiple internal / external stakeholders.
• Ability to work well under pressure in a fastpaced environment.

Technical Skills:

• Understanding of Cards is a must.
• Commercial Cards knowledge Virtual cards knowledge APIs and tech knowledge will be a big plus.

Soft Skills:

• Team player
• Good communication skills
• Great project management skills
• Good client management and stakeholder management skills.