Apero by Malvika () is a gourmet food gifting & catering service based out of Khar Mumbai. They are looking for a social media manager & client servicing executive for an inoffice role in Mumbai.
Roles & Responsibilities:
- Communicate with clients to understand needs and ensure satisfaction.
- Manage orders and oversee dispatch for timely delivery.
- Coordinate with kitchen for order preparation and inventory management.
- Organising the work place
- Handle billing processes and ensure timely payments.
- Monitor inventory levels and place orders as necessary.
- Assist with basic social media tasks including content creation and engagement. Basic food content shooting.
- Take orders provide product information and process transactions.
- Support customer relations efforts and resolve issues promptly.
- Handle social media captions shoots and posting.
Other information:
- Excellent communication skills and customer focus. Basic social media proficiency and content creation skills necessary
- Work timings 10:00 AM to 7:00 PM six days a week with a rotational weekly off
- Staff food is provided at location
social media,social media proficiency,communication skills,customer success management,customer focus,client servicing,inventory management,order management,content creation,management,client services