Business Development Executive - 30242

Job Description

• Daily Client inquirieson the Zoho desk which includes all kinds of services (Translation Subtitling Interpretation Transcription and Voice over).
• Understanding the type of inquiry responding to them on time and in a service oriented manner.
• Getting on a client call as and when needed to build client relationships.
• Price and quote client(s) to win new projects and maintain profit margins.
• Be the point of contact between the client and internal team.
• Be responsible for accurately conveying the clients requirements to the projects team.
• Tracking and reporting on project progressto the client as needed.
• Review the deliverables before sending them to the client(s). Sending final files and getting feedback from the client(s).
• Detailed knowledge and ability to handle client queries and communicate them to the Projects team.
• Maintain and strengthen client relationships with existing and new client accounts through regular communication reports and strategic development plans.

Education/Experience

• Education: Bachelors degree or higher education preferred.
• Experience: 1 2 years of relevant experience in the Localisation industry as a Business Development Executive or Client Relationship Executive.
• Should be willing to work in UK shift 1 PM to 10 PM IST.
• Proficiency in utilizing enterprise tools such as CRM CAT tools and Understanding of Localisation file formats.
• Ability to communicate present and influence key stakeholders at all levels of an organisation.
• Excellent presentation interpersonal verbal and written communication skills.
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• Team worker and ready to meet clients expectations as promised (This includes working on weekends if needed and urgent).
• Additional language skills will be an advantage and should have Customer Service abilities.
• A proactive approach to work in a timesensitive work environment and dynamic to learn new things.

• Join the Best Place to Work (Yes we are not hesitant to claim it because we align our values and practices to ensure a safe and enjoyable work space)
• Access to toptier clients and complex business challenges
• Work with a collaborative team who supports and encourages each other
• Continuous development through our comprehensive learning approach
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• Tools equipment and guidance you need to not just succeed but set new heights of success
• We believe diversity helps us become better versions of ourselves. If you are part of our team you are our Human and we appreciate and respect you for who you are.
• We encourage and fully support flexible working

price and quote client(s),english communication,internal team communication,project progress tracking,client queries handling,sales,cat tools,zoho desk,presentable skill,strategic development plans,interpersonal communication,crm tools,customer service abilities,client relationships,client feedback,enterprise tools,localisation file formats,key stakeholder influence,communication,client inquiries,flexible working,access,business development,international clients