The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for clients. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams.
Responsibilities:
Hire, coach and lead a highly engaged, high-performing team of account managers
Craft and deploy a tailored strategy for expanding, upselling and renewing Deel’s solutions
Develop and implement effective, repeatable processes and playbooks for your team that drive revenue retention and expansion
Closely partner with Customer Success to define and execute against rules of engagement and customer journey triggers
Measure your teams success based on revenue expansion and retention
Meet or exceed monthly and yearly revenue quota
Some Key Qualifications
4+ years experience in B2B SaaS Sales as Account Executive or Account management (Full cycle sales experience)
2+ years directly managing employees
You’ve built teams, and you get energy from designing new customer journeys and playbooks.
You have a proven track record of leading successful and consistent account management or sales teams
You’ve built clear and measurable KPIs for teams you have managed and you have delivered consistently against those KPIs
You’ve built successful cross-functional partnerships with Customer Success and Sales to deliver a great customer experience
You thrive in a fast-paced SaaS startup environment
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