Chat Support Executive
Posted on :
01-04-2024
Employer Active
1 Vacancy
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Job Description
Job Overview
Junior position with 1 to 3 years of experience in Andheri Maharashtra India. FullTime employment at Smart Levo Innovation with 1150 employees excelling in Real Time Data Solutions Talent Acquisition and End to End Staffing Solution.
Qualifications and Skills
- Experience in Live Chat support
- Excellent communication skills
- Familiarity with US Process
- Ability to work night shifts
- Strong client handling skills
Roles and Responsibilities
- Provide live chat support to clients
- Handle US process queries
- Communicate effectively with clients through written and verbal communication
- Work night shifts as required
- Manage client interactions efficiently
Chat Support Executive
Andheri East Mumbai
Exp 12 yrs
2.40 4.00 LPA
Rotational shift (Any 2 days off)
Job Description
Understanding live chat and experience with live chat platforms; Effectively engaging with chat visitors often several at a time and under
pressure during peak periods; Learning new knowledge banks and understanding the nature of new clients
and their products or services; Learning and following established key operator questions and scripts; Writing leads within a set timeframe and including appropriate and correct pieces of information; Sending leads to the correct client email address and with the correct
transcript.
live chat support,client handling,us process familiarity,verbal communication,night shift work,live chat management,written communication,communication skills,data solutions,communication
Employment Type
Full Time
Key Skills
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