Technical Support Engineer
Posted on :
30-03-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Ansys
When visionary companies need to know how their worldchanging ideas will perform they close the gap between design and reality with Ansys simulation. For more than 50 years Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors from satellite systems to lifesaving medical devices the next great leaps in human advancement will be powered by Ansys.
Take a leap of certainty with Ansys.
Summary/Role Purpose
Join the Ansys Customer Excellence (ACE) team to support our customers in a new and innovative way. The landscape of customer support and learning experience is fast changing and you will be at the forefront of this change focusing on developing and deploying solutions for our customers. The ACE team is in continuous pursuit of operating with utmost efficiency and identifies AI as one of the new paradigm shifts. In this role youll use your engineering knowledge and the power of GenAI to streamline and accelerate AI transformation of technical support and learning and development within the ACE team. You will be a part of our positive dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers advancing your knowledge experience and impact on the success of our customers and Ansys.
Key Duties and Responsibilities
Apply engineering expertise and knowledge of simulation techniques to develop knowledge data related to Ansys Electromagnetics products that can be consumed by LLMs
Identify gaps in existing knowledge and work with multiple subject matter experts to fill these gaps
Work with internal & external databases to develop data pipelines for developing AI models
Develop technical expertise in both Ansys Electromagnetics products and stateoftheart GenAI technologies that are appropriate for technical support and learning and development.
Follow legal and enterprise level data governance policies while handling any data
Fully document all data workflows developed towards AI powered applications and present them to the Data audit teams
Participate in other strategic team and company initiatives as needed
Be agile and open to new responsibilities. This is a very fast paced role and expects a try often fail fast kind of mindset
Minimum Education/Certification Requirements and Experience
Required education and degree type: Bachelors degree in electrical engineering or related field
Required minimum years of professional experience in an engineering software environment: BS0
Demonstrated use of relevant Ansys software or knowledge of other commercial CAE CAD EDA PLM software packages
Logical problemsolving strong interpersonal and communication skills fluent in writing and speaking English
Strong organizational and time management skills possesses a sense of urgency
Knowledge of the fundamentals of Electromagnetic Simulation
Preferred Qualifications and Skills
Preferred education and years of professional experience in an engineering software environment: MS0
Knowledge of the use of Ansys Electromagnetics products (such as Maxwell and MotorCAD) or other commercial or inhouse Electromagnetic Simulation codes is a plus
Ability to work independently with minimal supervision as well as with others in a diverse team environment
Proficiency in Python scripting and knowledge of the basics of machine learning would be a plus
Ability to travel domestically up to 10% of the time
At Ansys we know that changing the world takes vision skill and each other. We fuel new ideas build relationships and help each other realize our greatest potential in the knowledge that every day is an opportunity to observe teach inspire and be inspired. Together as One Ansys we are powering innovation that drives human advancement.
Our Commitments:
Amaze with innovative products and solutions
Make our customers incredibly successful
Act with integrity
Ensure employees thrive and shareholders prosper
Our Values:
Adaptability: Be open welcome what s next
Courage: Be courageous move forward passionately
Generosity: Be generous share listen serve
Authenticity: Be you make us stronger
Our Actions:
We commit to audacious goals
We work seamlessly as a team
We demonstrate mastery
We deliver outstanding results
OUR ONE ANSYS CULTURE HAS INCLUSION AT ITS CORE
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people no matter their background identity or experience to a workplace where they are valued and where diversity inclusion equity and belonging thrive.
TAKE A LEAP OF CERTAINTY IN YOUR CAREER AT ANSYS
At Ansys you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with wellknown worldclass companies standards at Ansys are high met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of worldclass simulation technology empowering our customers to turn their design concepts into successful innovative products faster and at a lower cost.
At Ansys it s about the learning the discovery and the collaboration. It s about the what s next as much as the mission accomplished. And it s about the melding of disciplined intellect with strategic direction and results that have can and do impact real people in real ways. All this is forged within a working environment built on respect autonomy and ethics.
CREATING A PLACE WE RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ100. We are proud to have been recognized for the following more recent awards although our list goes on: America s Most Loved Workplaces Gold Stevie Award Winner America s Most Responsible Companies Fast Company World Changing Ideas Great Place to Work Certified (China Greece France India Japan Korea Spain Sweden Taiwan U.K.).
For more information please visit us at
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other protected characteristics.
Ansys does not accept unsolicited referrals for vacancies and any unsolicited referral will become the property of Ansys. Upon hire no fee will be owed to the agency person or entity.
computer science,technical guidance,cad software,patent and literature searches,simulation techniques,3d software knowledge,epo,ms office,hvac,manufacturing,cad,validity searches,electronics engineering,cost reduction,email communication,simulation,uspto,genai technologies,safety regulations,patent databases,diagrams,electromagnetic simulation,autocad,compliance,assembly process,electrical simulations,ms word,ms excel,communication skills,interpersonal communication,electronics,electrical controls design,electrical design,process optimization,mechanical systems,patentability searches,interpersonal leadership,blueprints,communication,presentation skills,patent laws,machine learning,ansys electromagnetics products,problem-solving,engineering knowledge,innovation,electrical equipment,prior-art searches,fer responses,control systems,data workflows,python scripting,feasibility studies,engineering drawings,patent application drafting,troubleshooting,freedom to operate searches,patent drafting,technical inventions,product research,power distribution,electrical engineering,mechanical engineering,cost analysis,patenting procedures,stress analysis,cost analyses,schematics
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
