As part of your role, you will have the opportunity to:
Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer’s, or merchants.
Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution.
Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
Consistently achieve/exceed weekly productivity and quality standards.
About The Team
The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites,
while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.