Network Operations Engineer

Join the Vanguard of IT Evolution: Drive Success with our Client!

Elevate your career to new heights in the dynamic realm of IT with a position that offers global exposure without stepping out of your homeland. As a Network Operations Engineer in the thriving IT industry youll embark on a journey filled with boundless opportunities for growth and advancement. Imagine the thrill of navigating international networks troubleshooting complex systems and being at the forefront of technological innovation all while enjoying the comfort of your own home. Seize the chance to make a tangible impact on a global scale as you play a pivotal role in ensuring the seamless operation of cuttingedge networking solutions. Join us in shaping the future of IT and unleash your full potential with every challenge you conquer.

• Employment Type: Fulltime
  
• Shift: Shifting
  
• Work Setup: Permanent WFH
  

Dive into Success: Essential Skills Required

• Experienced Support Engineer (tier 34)/IT sys admin/Network Operations Eng. background
  
• Strong computer skills with an emphasis on Networking TCP/IP Firewalls and proxy servers
  
• Ability to read applicative system logs and search for relevant root causes for issues
  
• Great troubleshooting abilities and passion for diving into complicated technical problems in real production environments
  
• Experience working with a Cloud SaaS technology provider
  
• Familiarity with Network & security protocols and standards
  
• Excellent oral and written communication skills
  
• Ability to adapt and work efficiently in a rapidly changing dynamic environment with a willingness to manage multiple simultaneous projects
  
• Ability to work effectively and thrive in a fastpaced environment
  
• Ability to work with a globally dispersed crosscultural team
  

Ignite Your Impact: Key Duties Ahead

• Own and manage our clients production system uptime and functionality including troubleshooting and identifying solutions to resolve various system/network issues
  
• Engage investigate and escalate NetOps Alerting during working hours and follow up on alerts from off hours (IL working hours)
  
• Track and monitor system status and identify both areas of concern and growth opportunities
  
• Mitigate outages and system malfunctions to ensure no customer impact and prepare escalation by priority/urgency for IL DEV teams
  
• Engage with 3rd party service providers for resolution of network/system issues (e.g. carriers SMS providers etc.)
  
• Provide higher tier system support for our clients customer support T13
  
• Follow up on IX provider communication to expand and optimize our clients network s internet connectivity
  
• Create dashboards and alerting for our client s system functionality
  
• Be a focal point for our client s support/field Eng. by understanding the business use cases
  
• Be a part of building improving and expanding our clients NetOps ownership
  

Elevate Your WorkLife Balance

• Work from home arrangement
  
• Prime office locations (With free unlimited access to the gym: Ortigas and Makati)
  
• Great work culture
  
• Direct exposure to international client and cuttingedge technologies
  
• Standard government and Emapta benefits
  
• Career growth opportunities
  
• Diverse and supportive work environment
  
• Fun employee engagement activities
  

Dive into Innovation: Meet the Industry Pioneers

Our client has pioneered a groundbreaking approach to IT security by converging networking and security into the cloud in alignment with Gartner s Secure Access Service Edge (SASE) frameworks. With a vision to streamline IT infrastructure they eliminate the complexities costs and risks associated with traditional point solutions. Organizations worldwide trust our client to securely connect users to applications across the globe thanks to their cloudnative architecture. By joining forces with them youll be part of a team thats shaping the future of IT ready to tackle any challenge headon. With a track record of success and a commitment to employee growth and satisfaction our client is disrupting the networking and security markets making every day an exciting journey of innovation and achievement.

Welcome to Emapta Philippines!

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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