Entry Level Technical Support

We are currently seeking a qualified individual to fill the position of Entry Level Technical Support Specialist for a remote position. This role requires a strong understanding of technical support excellent communication skills and a desire to assist customers with solving technical issues.

Key responsibilities include:

Providing technical support to customers via phone email or chat

Troubleshooting and diagnosing technical issues

Documenting customer interactions and resolutions

Collaborating with the team to continuously improve support processes and procedures

Maintaining a high level of customer satisfaction through effective and timely support

Applicants must be located in the United States and have a strong knowledge of computer systems software and hardware.

Previous experience in technical support is preferred but not required.

If you are a motivated and customerfocused individual who is looking to launch a career in technical support we encourage you to apply.

This is a great opportunity for someone looking to gain valuable experience in a dynamic and growing field.

Remote Work :

No