Junior IT Specialist

As a Junior IT Specialist the primary responsibilities of this role include providing technical support to end users troubleshooting and resolving ITrelated issues and managing network and system administration tasks. This position will require a strong understanding of IT systems and applications as well as excellent problemsolving and communication skills.

Key duties and responsibilities of the Junior IT Specialist include:

Providing technical support to end users through phone email or remote assistance

Troubleshooting hardware and software issues on desktops laptops and mobile devices

Installing and configuring software applications and network equipment

Performing system upgrades and maintenance tasks

Managing user accounts and permissions on various IT systems

Monitoring and maintaining network security and data protection measures

Assisting with IT asset management and inventory tracking

Collaborating with other IT team members on projects and initiatives

Documenting IT processes and procedures for reference and training purposes

The ideal candidate for this role should have a strong technical background in IT support and administration as well as a relevant degree in computer science or a related field. Candidates must also possess excellent communication and customer service skills and be able to work independently as well as part of a team.

In addition candidates must be residents of the United States and have the legal right to work in the country.

At REMEDI8 we value diversity and inclusion in the workplace and we are committed to providing equal opportunities for all qualified candidates. We encourage individuals from underrepresented groups to apply for this position as we believe that a diverse workforce leads to better innovation and productivity.

We will review all applications carefully and contact qualified candidates for further consideration.

Remote Work :

No