Control Team Executive
Job Description:
Position Name:
Control Team Executive
Job Brief:
This is a Role for control team executive who is well versed with any transport management applications such as Routematic/ Moveinsync etc and comes from a background of monitoring process adherence and reporting experience. Work in shifts 6am to 3 pm first shift / 2pm to 11 pm second shift.
About the firm:
NVS Travel Solutions caters to over 30 schools and corporations which include thousands of employees and parents resulting in over 20000 users. Our application is also used by over 1000 bluecollar stakeholders like site supervisors drivers and attenders. We pride ourselves on providing topnotch customer support even though we are focused on building new technology solutions for transportation and are rapidly expanding to top schools corporations and new cities.
Job Responsibilities:
Key Responsibility Areas (KRAs)
- Monitoring of Day to Day School operations remotely
- Updation of transport management system
- Reporting
KPIs
- Adherence to process
- CSAT/ NPS
- Compliance / Communication
Job Role:
- Monitoring day to day operations of site
- Vehicle Tracking and Incident Communication to Management Client & commuters/ guardians
- Realtime system updates
- driver/ attender/ vehicle change
- Any changes/modification to routes/ child/ commuter using transport
- Regular System Updates
- Trip Scheduling
- New Employee/ Vehicle induction (including GPS & Camera)
- Upkeep of vehicle (including GPS & Camera) & employee statutories
- Reporting & Analysis
- Log in Log out reports
- Attendance reports
- Breakdown reports
- Mileage reports
- Diesel filling reports
- Maintenance Escalations
- Checklist
- Verification of Trips undertaken by Drivers
- Ground team performance report
PreRequisites:
- Experience with MoveinSync or Routematic or other transport management System.
- Knowledge of School/ Employee transport Management.
- Languages: EnglishHindiKannadaTamil and More the Better
- Ability to stay selforganised
- Proven ability to communicate well under pressure.
- Comfort in manipulating common applications like Google Sheets & mail.
Resume Screening Criteria
- ECTC range :upto 2022k/m (2yrs)
- Max Hike 30%
- Notice period :Joining at the Earliest.
- Total experience: 2 years
- Relevant experience: transport management
- Skill 1: (Should have good communication skills (Oral and Written).
- Skill 2: (Ms office Excel mail and other basic computer applications for work)
- Location:Any Locations willing to relocate to Bangalore
- Work Type: work From Office: 6 am to 3 pm / 1:30pm to 10:30 pm (Mon to Sat)
Interview Process Panel & Criterion
Steps
Interviewer
Interview Criteria
1
Resume Screening
Logesh
ECTC match notice communication
2
L1 interview
Srinath
- Basic transport industry knowledge
- Basic computer knowledge
- Time and process adherence
4
MR Management round
Nagaraj
culture fit
management,interview,reporting,gps,management system,communication