Customer Support Executive

• Respond to customer inquiries promptly and professionally through phone chat and email.
• Troubleshoot and resolve customer issues efficiently and effectively.
• Provide accurate information and guidance on our products and services.
• Escalate complex issues to the appropriate team members as needed.
• Document customer interactions and maintain accurate records.
• Contribute to a positive and supportive team environment.

• Excellent communication and interpersonal skills in English and Hindi (both written and verbal).
• Active listening skills and the ability to understand customer needs.
• Problemsolving and critical thinking skills.
• Strong computer literacy and proficiency in relevant software.
• Graduate degree (any discipline).
• Ability to work independently and as part of a team.
• Positive attitude and a willingness to learn.

communication,customer support,resolving issues