Experienced Steam Turbine Mechanical Field Service Engineer needed for Service and New installation of Industrial Steam Turbines around the Middle East region.
In this Field Service Representative (FSR) role, the incumbent will be responsible for performing various facets involving the installation and servicing of steam turbines and other rotating machinery. The Field service serves as the link between our customers and the rest of the company including but not limited to management, sales, and technical support. Our FSR’s maintain the highest levels of professionalism and premier service attitude.
This role is focused on IST but ability to cross train and utilization in related product families is expected.
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Your Profile
- Bachelor’s Degree in Mechanical Engineering or equivalent from a reputable college or university
- Minimum of 5-7 years of directly related experience. (Supervision of overhaul of IST and related equipment).
- Fluent use of standard office software and use of standard portal-based systems to report time, expenses, and service reports.
- Ability to complete offshore survival and firefighting course.
- Excellent and professional communication skills both written and oral. This includes the ability to hold difficult discussions with customers to protect company interests.
- Basic commercial knowledge to understand contract deliverables and identify items or work that falls outside these boundaries so additional funding from the customer can be pursued.
- Must hold valid driver’s license.
- Must be able to travel at least 80% (Domestic and International) Good command of English
- Effective problem-solving skills and ability to work under pressure in time critical situations
- Sensitive and responsive to the needs of different religious, ethnic, tribal, and cultural groups.
- Experience in working in a multinational and multicultural environment, as well as proven interpersonal skills and ability to successfully engage with diverse audiences.
- Working knowledge in MS Office suite