JD Edwards CSMS Functional

Technology: JDE CSMS

Area: Houston

Role: Lead Consultant/Consultant

Required to work in shifts: NO US timing(CST)

FTE/CTH Role

Functional Skills: Customer Service Management System setup Service and Warranty management Service work order management Service billing.

Experience

510 years in JDE

Essential Duties & Responsibilities

Rollout

Works independently with business to gather business requirements by conducting meetings/interviews and facilitating large group/crossfunctional sessions with stakeholders

Writes functional and data requirements specifications and develops business processes and data models that define the business needs

System Configuration and System mapping

Leads the Integration testing effort including the development of test plans test cases and scenarios and documentation of results

Works with businesses to conduct User Acceptance Testing

Identify the root cause of issues and fix the root cause

Collaborate with development and testing teams for unit and functional testing

Develop functional specs and testing( CRP SIT UAT postgolive Support) knowledge of data migration documentation and setups relate to the CSMS Module

Work on Menu creation and security

Knowledge of the JIRA process( added advantage)

EDI Knowledge

Mandatory skills

List all skills required for the position

Technical Skills: JDE basic SQL (added advantage)

Technical Certification: Oracle JDE certification (added advantage)

Functional Skills: Service management setup Service and Warranty management Service work order management Service billing

Educational Qualification: NA

Soft Skills: Effective Business Communication Learning attitude ownership and passion to achieve results.

Nice to have skills

Domain experience in Manufacturing (added advantage)